Never Miss a Thing: 11 Powerful Social Media Monitoring Tools

BLOG.HOOTSUITE.COMThis is an updated version of a post originally published in March 2015. Social media has provided people the ability to voice their opinion on companies, brands, people—in short, anything and anyone. What people say can be good or bad, but that alone doesn’t determine your social media success. The way your company listens and engages with these social media posts is what dictates how those opinions influence your online presence and brand sentiment.

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